Article March 1, 2023
Article March 1, 2023
You can find links to relevant notices and more information about ExxonMobil’s privacy program here.
- visitors of the Site;
- Individuals with whom ExxonMobil has business relationship, such as customers, representatives of customers, and external stakeholders and their representatives.
Information from Children💧 ExxonMobil does not seek through the Site to gather personal data from or about minors (as this term is defined by applicable law), nor does ExxonMobil sell or share the personal information of minors without affirmative authorization.
ExxonMobil is committed to collecting and using personal data in a lawful manner. ExxonMobil will ensure that, when it collects or uses personal data, such collection or use is allowed under applicable data protection law, including, for example, the EU General Data Protection Regulation (GDPR), the Virginia Consumer Data Protection Act, or California Consumer Protection Act, where such laws govern. For more information on particular data processing activities, the purposes of this processing, and a description of the specific personal data, please review the table in Section 3. Individuals may object to the processing of their personal data and we will consider such objections carefully where required by law. For more information about your rights with respect to how we process your personal data, please refer to Section 8 and/or contact the ExxonMobil Data Privacy Office via data.privacy..
When ExxonMobil relies on an individual’s consent as a legal basis to process personal data, individuals can withdraw their consent at any time. Visitors wishing to withdraw their consent should notify us at data.privacy.🍨 and we will stop the processing of your personal data as soon as reasonably possible.
|Purpose of processing of personal data||Categories of personal data||Legal basis, where applicable, of processing||Categories of sources||Categories of third parties to whom information is disclosed, if applicable|
|To enable the Site to communicate with the visitor’s computer or mobile device during Site visits.||Identifiers, e.g., an IP address (the Internet address assigned to your computer from your Internet Service Provider), domain type, browser type (e.g., Firefox, Chrome or Internet Explorer), device type, and date and time of day.||ExxonMobil’s legitimate business interest to improve the relevancy of content provided through the Site, and to ensure the quality of our services during Site visits.||We collect this information automatically.||We may share this with technical developers and consultants, hired to report web analytics.|
|To improve and customize your experience on our Site||Internet or other electronic network activity information, e.g., number of visits to the site; which parts of the Site visitors select, analytics to measure and observe user behavior, and device screen size.
💯Identifiers, e.g., contact details (names, addresses, e-mail addresses, and telephone numbers), personalization of the Site.
🐻Commercial information, e.g., completed order forms, contest entry information, survey feedback and other information you may provide us.
|ExxonMobil’s legitimate business interest to improve the relevancy of Site content and to ensure the quality of our services during Site visits.||We collect this information automatically, directly from you or from vendors who may be assisting us with our business purposes.||We may share this information with digital agency partners, order fulfillment companies, companies conducting satisfaction surveys on our behalf, companies performing customer service duties, companies collecting rating and review data, and consultants hired to report web analytics.|
|To provide the products and services you request and to bill you for products and services you request.||
🌳Identifiers, e.g., contact details (names, addresses, e-mail addresses, and telephone numbers), personalization of the Site,
𝐆 Commercial information, e.g., completed order forms, contest entry information, survey feedback and other information you may provide us.
|ExxonMobil processes the personal data in order to conclude, execute, perform and administer the relevant agreement or order with you.||We collect this information directly from you.||We may share this information with order fulfillment companies, companies conducting satisfaction surveys on our behalf, companies performing customer service duties, distributors and branded wholesalers.|
|To administer requests and feedback submitted through the Site.||
𓃲Identifiers, e.g., contact details (names, addresses, e-mail addresses, and telephone numbers).Commercial information, e.g., completed order forms, contest entry information, content of your request/feedback, and other personal data you may provide.
|ExxonMobil’s legitimate business interest to answer the requests and process feedback.||We collect this information automatically, directly from you or from vendors who may be assisting us with our business purposes.||
We may transmit your personal data to third parties if that is necessary for handling the request, in accordance with Section 5.We may share this information with order fulfillment companies, companies conducting satisfaction surveys on our behalf, companies performing customer service duties, companies collecting rating and review data, distributors and branded wholesalers.
|To provide you the route to service stations if requested. To maintain the quality and safety of our services or applications. To provide the goods, or mobile payment service to you if requested.||Precise geolocation of your computer or mobile device.||By registering for routing services through the Site, you agree that we provide relevant route information and process your personal data for this purpose. We provide you with an option to opt-in to geolocation services on your mobile device when you use ExxonMobil mobile applications. If you do not wish for us to use your geolocation information for this purpose, you can decline our request to read your geolocation information; in that case, some of the services of our Site may not be available. By allowing us to use geolocation information, you agree that we provide the information to vendors who assist us in the provision of services through the Site.||We collect this information automatically, with your consent.||We share this information with companies providing locator functionality. We share this information with companies providing payment and fraud detection functionality.|
|To improve our marketing and promotional efforts, to tell you about ExxonMobil, and about our products and services which we think may be of interest to you, including, for instance, products and services suggested on the basis of weather information associated with the geolocation of your computer or mobile device, and provide you with relevant marketing/promotional information at trade associations and industry group events and conferences.||
Identifiers, e.g., contact details.
ꦛPrecise geolocation of your computer or mobile device.
🐓Commercial information, e.g., consumer interests and requests for products and services.Internet or other electronic network activity information, e.g., computer or mobile device information, information regarding a consumer’s interaction with a web site, application, or advertisement, online interests related to our products, such as information about categories of consumer interests derived from online usage.
We may share this information with vendors who may be assisting us with our business purposes and companies providing locator functionality, or marketing agencies who provide direct marketing services, analytics.
We may share this information with vendors to monitor usage of our site and to provide site usage analytics. These vendors may use such information for business purposes in accordance with our contracts with them.
Please see further details in Section 4. about cookies and similar technologies.
|For analytics and statistical purposes to help us design and administer the Site and to improve our products and service offering.||Any of the personal data referred to in this notice, provided the information is appropriately pseudonymized or anonymized, as required under applicable law.||ExxonMobil’s legitimate business interest to ensure the relevance of the Site, to improve customer experience and ExxonMobil goods and services, and to promote our products and services.||We collect this information automatically, directly from you or from vendors who may be assisting us with our business purposes.||We may share this information with analytics vendors who may be assisting us with our business purposes.|
For more information about the use of analytics, and about the cookies and files we place on your computer or mobile device, and how to erase or block them or opt-out from processing them, see the “Your Privacy” or the relevant cookies section in the Privacy Center in the footer link on the relevant Site.Note that some goods or services may not be available if you choose not to provide the necessary personal data.
Do-Not-Track Signals and Similar Mechanisms, such as Global Privacy Control༺ on ExxonMobil US websites: Some web browsers transmit "do-not-track" signals. We take action in response to these signals: If the browser has Do Not Track enabled, cookies in this group will be disabled until explicit consent is received. We detect and honour your Global Privacy Control signal if the website browser add-in or extension is enabled at your end. Please see further information about the Global Privacy Control mechanism .
ADDITIONAL INFORMATION FOR US CUSTOMERS
6.1 Transfers between affiliatesThe relevant ExxonMobil affiliate who is the Data Controller may make personal data available to other ExxonMobil affiliates and may transfer some or all of the personal data to ExxonMobil servers located worldwide in accordance with applicable law. The transfer of personal data from the EEA, UK and Switzerland to recipients located outside such territories is subject to restrictions. ExxonMobil has taken steps to ensure that personal data receives an adequate level of data protection at all ExxonMobil locations. These steps include ExxonMobil affiliates entering into Binding Corporate Rules (“BCR”) which were approved in accordance with the EU General Data Protection Regulation (please visit the link here to read our BCR)
6.2 Transfers to third partiesWhen transferring personal data, ExxonMobil puts in place safeguards to ensure that the recipient adequately protects the personal data. With respect to the transfer of personal data from the EEA, UK and Switzerland to outside such territories, ExxonMobil relies on (1.) EU “Standard Contractual Clauses”, (2.) contractual safeguards imposed on the recipient which is contracted by ExxonMobil affiliates outside of EEA, UK or Switzerland (so-called onward transfers), and (3.) protections available under local law for the recipient established in a country deemed adequate by the EU Commission. Where permitted, and as applicable, we will rely on the individual’s consent.
For more information about specific transfer mechanisms, including information on existing safeguards implemented by ExxonMobil, please contact data.privacy..
- Deletion of your personal data when such data is no longer necessary for the purposes for which it has been collected.
- Access to specific pieces of information ExxonMobil has about you or more information about our data processing practices.
- Correction of any inaccurate personal data we maintain about you.
- Restrict the processing of your personal data under certain circumstances.
- Object to the processing operations, having regard to the given circumstances and for reasons related to their particular situation.
- Opt-out from sale or sharing your data for cross-context behavioral advertising, targeted advertising (US data subjects) by providing your choices related to cookies through the “Privacy Center - Do not sell or share my personal data” link of the relevant site or via the Global Privacy Control, which is operated by a third party (browser add on) and is explained .
Please note that because the Global Privacy Control is a browser-based mechanism, your opt-out preference will apply only to the browser from which you exercised that choice.
- Right to Opt-Out for the Purposes of Profiling: you may have the right to opt-out of processing of personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects.
- In some circumstances in EU/EEA/UK, you also have a right to request a portable extract of your personal data, which will allow you to reuse your personal data for your own purposes.
To appeal our decision on your data subject requests, you may contact us at data.privacy.ꦅ. Please enclose a copy of or otherwise specifically reference the decision you want to appeal. We will respond to your appeal in accordance with applicable law.ExxonMobil will not discriminate against you for exercising your data subject rights, although some of the functionality and features available on the service may change or no longer be available to you. Any difference in the services are related to the value provided.
HOW TO SUBMIT A DATA SUBJECT REQUEST
You may submit a verifiable consumer request from the US, EEA, UK- or from countries where it is permitted by applicable law - to exercise your right to know about, delete, or correct your personal information at ExxonMobil’s privacy program landing page via .US California data subject also can submit their privacy request via the 833-835-2644 toll free number. Please note, all the calls through the 833-835-2644 phone number will be recorded and your participation is voluntary. If you call us, you consent to the recording of the conversation, which includes voice, your name, contact details and the details of your specific request. You may withdraw your consent to participate in the recording by exiting from the call at anytime with no adverse consequence. If you do not want to participate in the recorded call, you will have the opportunity submit your request via our Data Subject Request webform, which is available here. When you submit a data privacy request, ExxonMobil will verify your identity by requesting you to provide your name, email address or other contact information, ExxonMobil account information (in case it is applicable), and the company brand with which you have a relationship. Use of an authorized agent: You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise your rights and choices on your behalf, please provide your authorized agent with signed, written permission demonstrating that they have been authorized by you to act on your behalf. You also have a right to lodge a complaint to the data protection supervisory authority in your country.
For more information about the specific mechanisms available to exercise these rights, please submit a data privacy request on our landing page or contact the data.privacy..ඣ To facilitate our efforts to address your request, please let us know the circumstances in which you initially provided ExxonMobil with your personal data, e.g., in connection with a specific product or service. Metrics Regarding Privacy requests (all US and US California): Reporting period: 1/1/2022-12/27/2022
|2022||Received||Completed||Not Completed||Median Number of Days to Complete
|Request type||All US||California||All US||California||All US||California|
|Right to know / access||7||1||5||1||2||0||16|
|Right to delete||92||10||92||10||0||0||17|
|Right to opt out of sale||153||153||153||153||0||0||4|
- Data Privacy Office
c/o ExxonMobil Hungary Limited Liability Company
Registered seat: H-1134 Budapest, Dózsa György út 61-63